Welcome to https://kaylabe.com/shopping (hereinafter: the "Site")
Please read carefully the following terms and conditions, as they constitute a binding agreement between you and the Merchant, the owner of this Site. Furthermore, by using this Site, you agree to communicate electronically with the Merchant for all your interactions and acknowledge that such electronic communications meet all the requirements of written communication.
We reserve the sole discretion to refuse service to you, cancel an order, close your account, remove or modify the content of the Site, or cancel an order whether or not you have complied with these Terms and Conditions.
If you encounter any problems with an order, please contact us as soon as possible at the following address: Contact@kaylabe.com
Kaylabé (Hereinafter: the "Merchant")
1823 Nielsen
St Hubert
Quebec
Canada
(514) 431-0416
Contact@kaylabe.com
Confidentiality of personal information
Please see our privacy policy, accessible in the footer of our website, to learn how we collect, share, and manage your personal information.
The products and services offered are intended for sale to adults of legal age in your place of residence, which is 18 years old in the province of Quebec. By using the Merchant's Site, you represent and warrant that you are of legal age in your place of residence.
Accuracy of information
We make every effort to ensure that all information published on our Site is error-free, but we cannot guarantee this. We may refuse or cancel an order containing an item with an incorrect description or price. Unless otherwise stated, prices are listed in Canadian dollars.
The products offered on our Site, as well as offer dates, prices, availability, features, and technical specifications, are subject to revision and change without notice. It is possible that a product ordered online may no longer be available in our inventory or that it may be unable to be delivered due to circumstances beyond our control. In such cases, we will cancel the order and refund any payments made.
Your only recourse in the event of a product's non-conformity with its description is to return it in its original packaging for a refund, in accordance with the refund provisions that apply below.
Registration and password
You will need to complete a registration form to access certain parts and features of the Merchant Site. You agree to provide us with current and truthful information and to keep this information up to date at all times.
You agree to keep your username and password confidential and to protect access to your computer from unauthorized use. You are responsible for all transactions made through your account using this information. You must notify us immediately of any unauthorized use of your username and password and any other security breach of which you become aware, within forty-eight (48) hours of becoming aware of such a situation.
Comments
You have the option to post comments and reviews regarding the Site's content. You are entirely responsible for the comments you post; we are not responsible for them, and you agree to indemnify the Merchant against any damages arising from them.
It is forbidden to speak on behalf of others, to conceal your identity, or to make illegal, obscene, threatening, defamatory, or privacy-violating statements, or to create chain letters, mass mailings, or spam.
We reserve the right, but are not obligated, to modify or remove comments without explanation, and we assume no responsibility for the systematic review of published comments.
When you post a comment, you give the Merchant a non-exclusive, royalty-free, perpetual, and irrevocable right to use the posted name and content, to reproduce, modify, adapt, publish, perform, translate, distribute, communicate to the public, and display it anywhere in the world and in any medium.
We ask that you post only one review per product, unless you wish to add new information. You agree to only comment on products you have personally tried and to maintain a respectful tone at all times. Employees and competitors of distributors and manufacturers are prohibited from posting reviews.
Applicable laws
These terms and conditions are governed by the laws of the province or state of Quebec or the country of Canada applicable thereto. Furthermore, any legal action against the Merchant must be brought before the judicial district in which the city of St. Hubert is located.
Order errors
In the event that you believe an error has occurred when placing an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the following address: Contact@kaylabe.com and indicating in sufficient detail the error that was made.
Delivery and returns
Unless you selected a specific carrier and delivery timeframe during checkout, for which additional fees may apply, the delivery method and carrier will be determined by the Merchant, and our standard delivery times within your region are:
1 week
We are committed to delivering your purchases within a reasonable timeframe, subject to the availability of the carriers used by the sender, who are solely responsible for the delivery of the products or services purchased.
The risk of loss and title to the goods or services purchased are transferred to you when they are handed over to the carrier, or if the goods cross an international border, this risk is transferred to you after customs clearance.
Cancellation, exchange, termination, return, exchange or refund policy
Cancellations of orders that are correct and without error are not permitted.
Exchanges are not permitted.
Warranty limitations
SUBJECT TO APPLICABLE LAW, THE MERCHANT EXCLUDES ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, AS TO TITLE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO EXCLUDES ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, REGARDING THE CONTENT, ELEMENTS, PRODUCTS (INCLUDING SOFTWARE), OR OTHER SERVICES INCLUDED ON OR ACCESSED THROUGH THE SITE, AS WELL AS ON ITS SERVERS AND IN ELECTRONIC COMMUNICATIONS.
Limitation of liability
THE MERCHANT SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES RESULTING FROM THE USE OR MISUSE OF THE SITE OR FROM THE PURCHASE OF GOODS ON IT, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOST PROFITS, USE OF DATA OR OTHER INTANGIBLE LOSSES, EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
Copyright
The copyrights and trademarks contained in the information published on the Site are protected by intellectual property laws and are made available on the Site by the granting of a specific license in this regard.
In accordance with applicable intellectual property laws, it is prohibited to use, display, or exhibit any trademark, copyright, or other protected work accessible on the Site for any purpose other than selling these products and services, without the right to grant sublicenses to third parties. The owners of the trademarks appearing on the Site retain all rights not expressly granted in these Terms and Conditions.
If you have reason to believe that breaches of the terms and conditions have occurred, or if your work has been copied or is being used on our Site in a way that infringes your intellectual property rights, please inform us as soon as possible by sending a message to the following address: Contact@kaylabe.com, providing sufficient detail about the infringement that has occurred.
